New partner in Ticino
Customer-orientation and local technical support are high priorities for Beckhoff and are – along with the development of innovative products – the basis for the company‘ success. ”Beckhoff Switzerland“ has achieved the aim of providing comprehensive and intensive customer care by establishing contact points in each economic region and in the appropriate language. Since the beginning of 2003, in addition to the head office in Schaffhausen and the sales office in Montagny-Près- Yverdon, a new support center has been operational in the Italian-speaking part of Switzerland, providing customer support for all technical and application-specific issues. The partner company Rigatron took over the function of Fluidpower, the former Beckhoff support center, in order to ensure continuity in customer care. With Giorgio Rigamonti (47), we have found an experienced PC-based automation technology engineer for this task. Rigatron will therefore also become active as system partner in Ticino and will be able to take on development orders from Beckhoff. The connection with Beckhoff was established some years ago. Giorgio Rigamonti stressed that ”as a developer“ he has ”always used Beckhoff components“. Gerhard Meier, managing director of Beckhoff Switzerland, sees the co-operation with the new support and system partner as a good opportunity for providing continued support of the highest standard for existing customers and for gaining new customers in southern Switzerland.
Supportcenter Ticino
Rigatron Sagl
via Caponelli 7
6600 Locarno
Switzerland
Phone: +41 (0) 91 / 751 21 03
Fax: +41 (0) 91 / 751 21 04
e-mail: beckhoff@ticino.com
